Return Policy for Bud Naked Beauty
At Bud Naked Beauty, we strive to provide you with high-quality skincare products that meet your expectations. If for any reason you are not completely satisfied with your purchase, we have outlined our return policy below:
1. Eligibility for Returns:
1.1 Time Frame:
- You may initiate a return within 30 days from the date of purchase.
1.2 Condition of Product:
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
2. How to Initiate a Return:
2.1 Contact Us:
2.2 Provide Information:
- When reaching out, please provide your order number, the reason for the return, and any relevant details.
3. Return Process:
3.1 Authorization:
- Once your return request is approved, we will provide you with a return authorization and instructions on where to send the product.
3.2 Shipping:
- You are responsible for half the shipping costs associated with returning the product. Please provide shipping receipt for shipping refund portion.
4. Refunds:
4.1 Processing Time:
- Refunds will be processed within 10 business days of receiving the returned product.
4.2 Method of Refund:
- Refunds will be issued to the original payment method used for the purchase.
5. Exchanges:
5.1 Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately for assistance.
5.2 Exchange Process:
- Exchanges will be facilitated for damaged or defective products, and we will cover the shipping costs for such cases.
6. Non-Returnable Items:
6.1 Hygiene and Safety:
- For hygiene and safety reasons, certain products, such as opened or used items, cannot be returned.
7. Contact Information:
If you have any questions regarding our return policy, please contact our customer service team at cs@budnakedbeauty.com o
Note: This return policy is subject to change, and any modifications will be posted on our website.
Thank you for choosing Bud Naked Beauty. We appreciate your trust and aim to ensure your satisfaction with our skincare products.